Workplace Insights

Employees handle sensitive information every day, often without thinking much about it. An HR professional accesses employee records. A customer service representative reviews personal information. Someone in accounting processes payment details, while another employee shares documents with an outside business partner. Each situation involves infor

Most organizations have expectations for how employees should behave at work. Those expectations may be outlined in an employee handbook, a code of conduct, or other workplace policies. But having those expectations in writing doesn't necessarily mean employees understand how to apply them. What happens when an employee receives an expensive gift f

Workplace safety training can cover everything from ergonomics and emergency preparedness to fall protection, hazardous energy, personal protective equipment, and workplace violence prevention. But that does not mean every employee needs every safety course. The right training depends on the work employees perform, the environment where they perfor

Employee development is often discussed as though it begins when someone is promoted into management. In reality, development starts much earlier. Employees build valuable workplace skills every day through communication, problem-solving, time management, collaboration, decision-making, and learning how to work more effectively with others. Over ti

Workplace compliance training can cover a lot of ground. Wage and hour. Employee leave. Workplace accommodations. Hiring and interviewing. Employee complaints. Discrimination. Equal pay. Workplace safety. But does every employee need every course? Usually, the better question is not simply, “What compliance training should we offer?” It

Harassment prevention training is often treated as something employees complete once, receive a certificate for, and move on from. But effective workplace training can do much more than define prohibited conduct. A stronger harassment prevention program can help employees recognize inappropriate behavior earlier, understand how to raise concerns, r