FAQs
- What is fpSOLUTIONS?
- How can I contact someone at fpSOLUTIONS?
- What is the difference between a product and a service?
- How do I search for products or services?
- What information will I receive when I purchase a product?
- What kind of payment do you accept?
- How do I know if my product is up to date?
- What if the product/service I’m looking for isn’t offered? Can I still work with fpSOLUTIONS to get help on my questions/concerns?
- Can fpSOLUTIONS provide tailored/customized solutions specific for my company’s needs?
- Do you give referral discounts for referring a new client to fpSOLUTIONS?
- Do you offer workplace compliance training?
- What is your refund process?
- Is there a mailing list I can join?
- Want to recommend a product or service to fpSOLUTIONS?
- Want to recommend a FAQ?
Frequently Asked Questions
fpSOLUTIONS provides customizable documents, checklists, forms, handbooks and workplace and HR compliance toolkits powered by Fisher Phillips and backed by a comprehensive suite of consulting services including human resources support, human capital management, and change management. fpSolutions combines technology with experienced professional support to deliver a robust and practical solution to HR compliance and management.
2. How can I contact someone at fpSOLUTIONS?
You can call us at (855) 959-8882 or email us at CustomerService@fpsolutions.com. We have HR compliance experts on standby to help you with any inquiry.
3. What is the difference between a product and a service?
Good question. A product is a downloadable PDF which you can purchase directly using a credit card. Our services includes workplace compliance consulting services available to help businesses take action on important strategic HR decisions. HR professionals are just a phone call away, to assist with a myriad of business challenges. Call us at (855) 959-8882.
4. How do I search for products or services?
Just choose either one using the top navigation and you can sort through our products and services alphabetically, by price or by “best-selling” item.
5. What information will I receive when I purchase a product?
Depends on the product, but you should receive all the necessary documents for that specific workplace compliance need. We also provide you with a thumbnail image of the first few pages of the document. You can always call us at (855) 959-8882, as we can dive deeper on your inquiry.
6. What kind of payment do you accept?
We accept only credit cards - American Express, Discover, MasterCard or VISA.
7. How do I know if my product is up to date?
All active subscriptions include an email notification when the subscribed product is updated.
8. What if the product/service I’m looking for isn’t offered? Can I still work with fpSOLUTIONS to get help on my questions/concerns?
Of course! Give us a call at (855) 959-8882 We are truly HR’s next big thing.
9. Can fpSOLUTIONS provide tailored/customized solutions specific for my company’s needs?
Yes. Glad you asked. Give us a call at (855) 959-8882.
10. Do you give referral discounts for referring a new client to fpSOLUTIONS?
Yes! You can call us at (855) 959-8882 or email us at CustomerService@fpsolutions.com. We have workplace compliance experts on standby to help with your inquiry.
11. Do you offer workplace compliance training?
Yes! FPS University provides best-in-class online courses for HR professionals, created by a team of instructional designers that have more than 60 years of combined eLearning experience. Many of the courses developed by Fisher Phillips attorneys. We are currently updating our suite of courses. For more information, click here.
12. What is your refund process?
Please contact us at (855) 959-8882 or CustomerService@fpsolutions.com to request a refund.
13. Is there a mailing list I can join?
Yes. It’s how we keep you up to date with product announcements and workplace compliance insights. Click here to subscribe to FPS Workplace Insights.
14. Want to recommend a product or service to fpSOLUTIONS?
We’d love to hear from you. Submit an idea to us at CustomerService@fpsolutions.com.
We’d love to hear from you. Submit your question to CustomerService@fpsolutions.com. We would truly appreciate your thoughts.
https://mailchi.mp/fpsolutions/fpsolutions-workplace-insights-product-announcements
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