FAQs
- What is fpSOLUTIONS?
- How can I contact someone at fpSOLUTIONS?
- What is the difference between a product and a service?
- How do I search for products or services?
- What information will I receive when I purchase a product?
- What kind of payment do you accept?
- How do I know if my product is up to date?
- What if the product/service I’m looking for isn’t offered? Can I still work with fpSOLUTIONS to get help on my questions/concerns?
- Can fpSOLUTIONS provide tailored/customized solutions specific for my company’s needs?
- Do you give referral discounts for referring a new client to fpSOLUTIONS?
- Do you offer HR training?
- What is your refund process?
- Is there a mailing list I can join?
- Want to recommend a product or service to fpSOLUTIONS?
- Want to recommend a FAQ?
Frequently Asked Questions
fpSOLUTIONS provides customizable documents, checklists, forms, handbooks and compliance toolkits powered by Fisher Phillips and backed by a comprehensive suite of consulting services including human resources support, human capital management, and change management. fpSolutions combines technology with experience professional support to deliver a robust and practical solution to HR compliance and management.
2. How can I contact someone at fpSOLUTIONS?
You can call us at (855) 959-8882 or email us at CustomerService@fpsolutions.com. We have experts on standby to help you with any inquiry.
3. What is the difference between a product and a service?
Good question. A product is a downloadable PDF which you can purchase directly using a credit card. Our services includes consulting services available to help businesses take action on important strategic HR decisions. HR professionals are just a phone call away, to assist with a myriad of business challenges. Call us at (855) 959-8882.
4. How do I search for products or services?
Just choose either one using the top navigation and you can sort through our products and services alphabetically, by price or by “best-selling” item.
5. What information will I receive when I purchase a product?
Depends on the product, but you should receive all the necessary documents for that specific HR need. We also provide you with a thumbnail image of the first few pages of the document. You can always call us at (855) 959-8882, as we can dive deeper on your inquiry.
6. What kind of payment do you accept?
We accept only credit cards - American Express, Discover, MasterCard or VISA.
7. How do I know if my product is up to date?
All active subscriptions include an email notification when the subscribed product is updated.
8. What if the product/service I’m looking for isn’t offered? Can I still work with fpSOLUTIONS to get help on my questions/concerns?
Of course! Give us a call at (855) 959-8882 We are truly HR’s next big thing.
9. Can fpSOLUTIONS provide tailored/customized solutions specific for my company’s needs?
Yes. Glad you asked. Give us a call at (855) 959-8882.
10. Do you give referral discounts for referring a new client to fpSOLUTIONS?
Yes! You can call us at (855) 959-8882 or email us at CustomerService@fpsolutions.com. We have experts on standby to help with your inquiry.
We will soon be launching a master class of webinars, providing HR professionals with much needed skills training. Join our mailing list and we will let you know when we launch! Just email us at social@fpsolutions.com.
12. What is your refund process?
Please contact us at (855) 959-8882 or CustomerService@fpsolutions.com to request a refund.
13. Is there a mailing list I can join?
Yes. It’s how we keep you up to date with product announcements and breaking news in HR. Just email us at social@fpsolutions.com.
14. Want to recommend a product or service to fpSOLUTIONS?
We’d love to hear from you. Submit an idea to us at CustomerService@fpsolutions.com.
We’d love to hear from you. Submit your question to CustomerService@fpsolutions.com. We would truly appreciate your thoughts.