Workplace bullying is repeated malicious conduct of one or more employees by one or more perpetrators. If workplace bullying is not handled properly, it can have lasting, negative effects on both the victim(s) and the overall workplace. This course will help supervisors understand how to recognize workplace bullying, differentiate between bullying and harassment, and handle bullying complaints.
What Topics Are Covered?
Introduction
What Is Workplace Bullying?
Not Your Schoolyard Bully
Examples of Bullying
Bullying by a Supervisor
Negative Effects of Bullying
Bullying vs. Criticism
Bullying vs. Harassment
Retaliation
Knowledge Challenge
Policy Acceptance
Conclusion
Course Complete
Quizzes
This course is based on established adult learning principles. Students are quizzed immediately after material is presented to reinforce key points and enhance retention.