10% Off Your First Order
Sign Up for EmailsOverview
12 minutes.
When a diverse group of individuals interact with one another in the workplace, conflicts are bound to occur, and employee complaints are virtually inevitable. In this course, supervisors will learn how to effectively recognize, respond to, and report workplace complaints and explore best practice methods to prevent complaints before they become a problem.
What Topics Are Covered?
Quizzes
This course is based on established adult learning principles. Students are quizzed immediately after material is presented to reinforce key points and enhance retention.
Who Should Attend?
This course is for supervisors.
Prerequisites
Basic computer experience is required.