Diversity in the Workplace

Diversity in the Workplace

Overview

Approximately 14 minutes.

Diversity makes an organization better by empowering it to: Deliver superior customer service, attract, and retain talented employees, maximize productivity, maintain its reputation, and serve its community. This course will provide the foundation and background needed to foster a respectful and diverse workplace.

What Topics Are Covered?

• Introduction
• What Is Diversity?
• What’s in It for Me?
• Increased Job Satisfaction
• Better Workplace Skills
• What We Have in Common
• Diversity vs. Discrimination
• Diversity Embraces All Characteristics of the Individual
• How Do I Become More Inclusive of Others?
• Recognize that You Have Biases
• Develop Inter-Cultural Awareness
• Develop Active Listening Skills
• Use Inclusive Language
• Knowledge Challenge
• Question 1
• Question 2
• Question 3
• Summary
• Module Complete

Quizzes

This course is based on established adult learning principles. Students are quizzed immediately after material is presented to reinforce key points and enhance retention. There is no final exam.

Who Should Attend?

This course is for all employees.

Prerequisites

Basic computer experience is required.