It is common for employers to receive complaints about harassment, discrimination, retaliation, or other workplace conduct. The role of an investigator is critical. Companies should take employee complaints seriously, and the role of an investigator is critical in this process. Investigators need to conduct a thorough and fair investigation and create a record which shows how the investigation was conducted, who was interviewed, what the investigator learned, and what the investigator found.
This Investigation Toolkit provides a number of templates, documents, workflow recommendations, and tips to help investigators plan and carry out investigations. The Toolkit provides an overview of how to plan an investigation, conduct interviews, and create an investigation summary report. It also provides an investigation checklist to assist with the planning process, a desk guide / cheat sheet to refer to when conducting interviews, witness interview templates, investigation report templates, and an investigation closeout letter template. The Toolkit is easy to use, edit, and can be customized to fit investigator needs based on the circumstances.